Have a question?
We've got answers.

Orders
How can I check my delivery status?
Can I change my order?
Do you offer any discounts?
Delivery
Do you ship worldwide?
I didn't receive all my packages, what can I do?
I live in Switzerland, UK or Norway and I would like to place an order. Is there anything I should be aware of?
Returns
What are the return policies?
I want to return my order, but I threw away the boxes. What can I do ?
I would like to return my order. Do I have to bring all packages to the parcel store myself?
Payment
What payment methods do you offer?
I would like to buy a Sofa. Is there a possibility to get a discount at vetsak?
I would like to pay by invoice via Klarna, but I get an error message. Why is it not working?

Need something else?

Get in touch by phone, WhatsApp, or the form below.

Our Customer Happiness Team is available on weekdays from 10am–12pm and 2–4pm. We’ll return any messages within two business days.

service@vetsak.com

Phone: +49 211 54265810

Whatsapp: +27 66 5201404

Contact Form

For any questions or more information, please send us a message. Please allow up to two business days for a response.

Meet our customer happiness team

Lana

Caro

Benco

For Cooperations, Media & Press

Want to work with us or need more information about vetsak?

support@vetsak.com

For designers and architects

Thinking of including us in your next project?

support@vetsak.com

For dealers

Interested in offering vetsak through your store?

support@vetsak.com