Delivery

Delivery is FREE** to the countries listed below within the European Union (outside the EU may incur additional charges). Delivery times are displayed beside the product. The delivery time of an order is always based on the ordered product with the longest delivery time. Once your product leaves our warehouse, you will receive a tracking code allowing you to follow the live shipment. Depending on the size of your order, we will ship your vetsak® products insured with our logistics partner DHL, DPD or the Freight Forwarder Rhenus. If you have any questions, please reach out to our Customer Happiness Team.

***Important information for shipping to Switzerland and other non-EU States: All orders are invoiced in euros without the German VAT (19%). Customs processing fees and the valid VAT will be charged to the customer by the responsible customs. For orders from the United Kingdom a minimum order value of 100€ applies. For orders from Switzerland, Great Britain and Norway, a flat shipping rate of 100€ applies up to a goods value of 1000€. Anything above this will be charged at a flat rate of 200€.

 

Country Delivery Cost
Germany 0,00 €
Austria 0,00 €**
The Netherlands, Belgium, Luxemburg 0,00 €**
Spain, Monaco, France, Italy, Portugal, Greece 0,00 €**
Denmark, Finland, Sweden 0,00 €**
Poland, Slovakia, Slovenia, Czech Republic 0,00 €**
Ireland 0,00 €**
Bulgaria, Croatia, Estonia, Hungary, Lithuania, Latvia, Romania 0,00 €**
Switzerland, Great Britain, Norway*** 100 € / 200 €

Average Delivery Time is depending on the product. See product page.

**Free shipping for orders over 100.00 Euro. Anything below, 9.90 Euro shipping cost will be charged.


DHL & DPD 

Orders are usually shipped in multiple packages with our shipping partners DHL & DPD. Even if all packages leave our warehouse at the same time, it may happen that packages do not arrive at the same time. Please be aware that DHL + DPD only deliver to the curb.

 

Freight Forwarder Rhenus 

 A shipment by freight forwarder will be delivered to the curb.